The evolution of customer relationship marketing has progressed from:

A. Mass, target, one-to-one, to customer marketing
B. One-to-one, mass, target, to customer marketing
C. Customer, mass, target, to one-to-one marketing
D. Mass, target, customer, to one-to-one marketing
E. Customer relationship marketing has always existed

Ans: D. Mass, target, customer, to one-to-one marketing

Business

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