Which of the following statements is true of the factors to be considered by a businessperson before appealing a decision?
A) Appellate courts are usually composed of a grand jury.
B) A favorable ruling in an appellate court has precedential value.
C) Attorneys are less expensive to hire for an appeal than an initial trial.
D) The appeal should not allege that a prejudicial error occurred during the trial.
B
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A building supply company has many high-volume customers and many low-volume customers. A CRM system would be LEAST likely to help management decide to use which of the following methods for communicating with low-volume customers?
A) Every November, send each customer a new calendar that has the phone number of the building supply company printed on the cover. B) Once or twice a year, mail a new product catalog to each customer. C) Every few months, have a customer service representative from the building supply company call each customer. D) Have a sales representative make a personal one-on-one appointment with every low-volume customer at least twice a month. E) Give each low-volume customer the company Web address to check building supply products sold by the company.
A project audit begins with
A) defining the scope of the audit. B) conducting interviews with project sponsors. C) preparing a communication plan. D) identifying performance measures.