The best way to respond to a patient who jokes about being an "old cripple" due to injuries suffered in a car accident is to:
a. listen carefully to determine whether there is a contradictory message.
b. laugh along with him
c. tell him he shouldn't refer to himself that way.
d. ignore the remark.
a
FEEDBACK: a. Correct.
b. Incorrect. Laughing may prevent the identification of a possible contradictory message.
c. Incorrect. Judging the patient's statement will not create good communications.
d. Incorrect. Ignoring the remark will prevent the identification of a possible contradictory message.
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Which of the following statements describes the difference between an inverted roof and a conventional roof?
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