Harry, an employee of Bennett-Techno Inc, is responsible for ensuring that the technological setup in the organization supports the organization goals. He is also responsible for setting the organization goals

When a company customizes its merchandise store by store to meet shopper needs, it is practicing ________ marketing

A) niche B) mass C) local D) segmented E) trigger-based

When a key project member leaves in the middle of the project, it is important that there is a process in place to transfer their ________ to their replacement

A) files B) scope document C) knowledge D) functional requirements document