Outsourcing is the opposite of vertical integration

Indicate whether the statement is true or false

T

Business

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________ refers to data, information systems, and advice services that the seller offers to their buyers

A) Sales force relationships B) Customer relationships C) Open source technology D) Customer training E) Customer consulting

Business

Unlike physical products, services cannot be seen, tasted, felt, heard, or smelled before they are bought. This is known as the ________ aspect of services

A) inseparability B) intangibility C) variability D) perishability E) heterogeneity

Business