Google ________ is an online store delivering software for mobile devices

Your company has been experiencing issues with third parties tailgating authorized users when they enter a secure server room which of the following would best resolve this problem?

a. Smart card badges b. Door locks c. Mantraps d. Retinal scanners

_____ is used primarily by people in the sales, marketing, accounting, and service functions to capture and view data about customers and to improve communications.

Fill in the blank(s) with the appropriate word(s).