Horizontal communication moves laterally across

the organization among individuals of approximately the same level and without distinct reporting relationships to each other.

Indicate whether this statement is true or false.

Answer: T

Communication & Mass Media

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Being ignored is less disconfirming than being dismissed or attacked

Indicate whether the statement is true or false

Communication & Mass Media

If a speaker begins by saying, “It is nature’s best bug control, and night-blooming flowers depend on it for pollination. As North America’s most endangered animal, the Chiroptera, or ‘bat’, is in serious trouble,” what type of introduction is he/she trying to use?

a. Quotation b. Story c. Personal reference d. Create suspense

Communication & Mass Media