Division of thoracic spinal cord, percutaneous endoscopic approach

Which of the following promotes customer service when speaking on the telephone?

A. Answer the telephone on the first ring, if possible. B. Use a pleasant, caring, and sincere tone of voice. C. Identify yourself and give your title and place of employment. D. Allow the caller to hang up first to ensure that the caller has said everything he or she wanted to say. E. All of the above

Which of the following is an example of a long-acting insulin?

A) Apidra B) Novolog C) Humalog D) Lantus