The major weapon management used against labor organizations before 1932 was

In handling objections during the sales call, Nevaeh (the salesperson) tries to avoid confrontation and never wants to tell the customer he or she is wrong. Instead, Nevaeh will sympathize with the customer and then provide the correct information

This approach is called the: A) compensation method B) "feel, felt, found" method C) head-on method D) indirect method

Gabriella is getting ready to close her sales call. She asks for the order outright. This would be a(n):

A) continuous "yes" close B) direct close C) summarization close D) assumptive close