Communication senders and receivers from different cultures use ________ to encode or decode the message

A) perceptions
B) cultural filters
C) written tools
D) media

B

Business

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If research shows that a particular test measures the same thing consistently, the test has high _______.

Fill in the blank(s) with the appropriate word(s).

Business

Addressing alternative positions in a persuasive message

A) enhances your credibility and can strengthen your argument. B) weakens your argument, unless you use an aggressive tone. C) shows that you lack confidence in your opinions. D) is effective only with controversial subjects. E) requires that you use the direct approach.

Business