Managers at ADK Marketing will start using information technology to automate performance management. What should managers do first?

A) provide work teams with developmental training goals
B) assign financial and nonfinancial goals to each team's activities
C) implement reward systems to motivate low-performing teams
D) gather a list of skills and competencies for each team member

Answer: B

Business

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Simulation studies are normally limited to systems that encompass isolated business units

a. True b. False

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The job specification takes the job description and answers the question:

A) What human traits and experience are required to do this job well? B) When will the supervisor be completely satisfied with a worker's work? C) What are the four main activities making up this job? D) What are the performance standards for the job?

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