The textbook authors suggest that the most important knowledge a competent intercultural communicator needs is:

_______ theory claims that you develop and maintain relationships in which the ratio of your rewards relative to the costs is approximately equal to your partner's

a. Social exchange b. Attraction c. Equity d. Social penetration

What is the best guideline for responding to a question asked by an audience member?

A) Begin by responding to the audience member, but be sure to direct your response to the entire audience. B) Ignore the asker and address your response to the general audience only. C) Maintain eye contact with the questioner throughout the entire response. D) Avoid eye contact with anyone from the audience.