Each of the following is a Kano Model procedure except
A) interpret and evaluate results.
B) construct the Kano questionnaire and interview customers.
C) identify project requirements and customer expectations as though you are walking in the customer's shoes.
D) close down the project.
D
Business
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False subjects are __________________
a. recursive b. abstractions c. divergent d. powerful
Business
Major differences between the United States and Japanese banking systems include:
A) American banks are allowed to hold substantial equity stakes in commercial firms, whereas Japanese banks cannot. B) Japanese banks are allowed to hold substantial equity stakes in commercial firms, whereas American banks cannot. C) bank holding companies are illegal in Japan. D) both A and C of the above. E) both B and C of the above.
Business