Your boss is upset at you for being late so often. Assuming you've already apologized, if you wanted to assuage your boss's anger, one good strategy is to
a. give her a punching bag so that she can vent.
b. let her vent at you verbally.
c. try to evoke empathy in her.
d. yell at her for being unreasonable first.
Answer: C
Psychology
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