If Simon Cowell, a judge on America's Got talent, listens specifically to a contestant's vocal quality, what listening function is he demonstrating?

The spiral of silence model suggests that minority voices can band together and build until they overwhelm the vocal majority

Indicate whether this statement is true or false.

The Shift Plan campaign stated identification of issues was just as important as ______.

A. a clear set of business and financial targets and goals B. conducting focus groups C. conducting in-depth interviews D. conducting surveys