In the context of a survey, which of the following terms represents the span between the highest and lowest values?

________ is an independent marketing intermediary that acts as the export department for two or more manufacturers whose product lines do not compete with each other

A) Export commission B) Manufacturer's export agent C) Cooperative exporter D) Freight forwarders E) Export Management Company

An important part of emotional intelligence is

A) adding figures under pressure. B) having an above-average IQ. C) keeping emotions out of problem solving. D) building strong bonds with people.