Which of the following is the BEST way for a sales manager to deal with a plateaued salesperson?
A. Encourage the salesperson to find creative solutions to his or her boredom
B. Provide opportunities for frequent changes in job duties and responsibilities to increase job variety
C. Use bonus plans
D. Assign the salesperson to a different sales manager
E. Give the salesperson time off to consider his or her options
Ans: B. Provide opportunities for frequent changes in job duties and responsibilities to increase job variety
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Diane wants to take corrective measures to prevent future theft. Which of the following is a feedback tactic that Diane could use to control theft?
A) use the services of professional investigators B) openly communicate the costs of stealing C) use corporate hotlines for reporting incidences D) educate and train employees about the policies