The four core functions of management are planning, organizing, leading, and controlling. Planning is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals. Organizing is assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals. Leading is stimulating people to be high performers. It includes motivating and communicating with employees, individually and in groups. Controlling is about monitoring performance and making necessary changes in a timely manner. By controlling, managers make sure the organization's resources are being used as planned and the organization is meeting its goals for quality and safety.

What will be an ideal response?

Answer:
Top-level managers are the organization's senior executives and are responsible for its overall management. Middlelevel managers are located in the organization's hierarchy below top-level management and above the frontline
managers and team leaders. Frontline managers, or operational managers, are lower-level managers who execute the
operations of the organization. A relatively new type of manager, known as a team leader, engages in a variety of
behaviors to achieve team effectiveness.

Business

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Which of the following is the distinct characteristic common to all participative management programs?

A) joint decision making B) autonomy C) commitment D) productivity enhancement E) quality improvement

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