Micah L. Sifry concludes that expanding the size of the electorate would benefit

Plaintiff brought suit against a defendant for breach of contract. The trial judge, pursuant to the rules of civil procedure in that particular court, referred the court to arbitration prior to trial. The key issue in determining whether the judge can compel arbitration prior to trial will be whether

a. the parties willingly agree to participate in court-annexed ADR. b. the rule compelling arbitration violates the Seventh Amendment right to a jury trial. c. arbitration would be preferable to mediation. d. There is no issue as the Supreme Court has ruled that a trial judge can use whatever means possible to coerce the parties to settle or compel them to be bound by ADR results.

Answer the following statement(s) true (T) or false (F)

1. Short-term outcomes are the same as long-term outcomes. 2. Effectiveness is defined as the unit cost to produce a good or service. 3. Benchmarks are standards against which performance is measured. 4. Peer organizations are those that are one step above the class of one’s organization. 5. Some managers mistake workload ratios for efficiency measures.