Dahlia, the chief hospital administrator, checks on the night shift staff regularly. She is aware of their needs and requirements that motivate them to work enthusiastically. Which type of approach does Dahlia employ?

In class a group has been assigned a project to help their fellow classmates understand the

international problem of a lack of clean drinking water. Each group member has spent time researching the issue on their own, and today they are meeting to discuss their individual ideas about how to tackle the project. They are experiencing __________ conflict. a. latent b. perceived c. felt d. manifest e. aftermath

Frames can enhance communication by ______.

a. helping to open up unlimited meanings b. helping to determine outcomes c. helping to draw a boundary around the conversation d. helping to completely terminate communication interactions