Knowledge is information that has been given human significance

What does “trolling” mean?

a) Engaging in sexual harassment on the Internet b) It’s a synonym for spam. c) Spreading a computer viruses via e-mail d) Making provocative statements in newsgroups to get people to visit your website

While attending a speech, asking yourself, "What does the speaker want me to know?" or "What are the speech's main points?" will help in _____

A) ?getting physically ready to listen B) ?speaking effectively C) ?improving listening to understand D) ?resisting mental distractions