As a part of the ________ process, managers need to look carefully at why a company isn't meeting its objectives

Which of the following would most likely be evaluated using residual income?

A) cost center B) profit center C) revenue center D) investment center

In the _______ management style, subordinates are given instructions about what to do, how to do it, and when to do it

A) Supportive B) Participative C) Directive D) Achievement