You can help establish the right tone in a negative message by using positive words rather than negative, counterproductive ones
Indicate whether the statement is true or false.
Answer: TRUE
Explanation: Taking a negative or accusatory tone accomplishes nothing and makes your recipient feel worse than is necessary. You want your tone to be as positive as possible without being unrealistic or condescending.
Business
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Firms paying high capital costs are frequently unable to stay in a market in which the competition comes from a nation with low capital costs
Indicate whether the statement is true or false
Business
The main tenet of mercantilism was that it was in a country's best interests to maintain a trade surplus
Indicate whether the statement is true or false.
Business