"Skills," in an organizational communication sense, may be defined as
a. The ability to accurately analyze organizational situations and to effectively initiate and consume organizational messages.
b. Taking responsibility for more skillful organizational communication.
c. Analysis of organizational sending and receiving skills regarding communication messages.
d. None of these.
Answer: A
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The competence model of communication is based on two elements:
appropriateness and effectiveness. Define appropriateness and effectiveness. Then provide three examples of conflict communication: 1) where one party is appropriate, but not effective; 2) where one party is effective, but not appropriate; 3) where one party is both effective and appropriate. What will be an ideal response?
Which of the following is NOT a method suggested by your textbook to whittle down a long list of possible solutions?
A. Rank solutions B. Rate solutions C. Vote on solutions D. Randomly select solutions