Which of the following room setups is most conducive to meetings that require discussion between participants as well as presentation capacity?

Which of the following nonverbal responses are indicators of interest and support?

A) nods of agreement and general body movement. B) a tilted head and a frozen smile C) frequent applause and nods of agreement D) feet shuffling and general body movement

When delivering bad news in the workplace, it is best to:

  a.  come right out with it.   b.  not mince words as to fully convey the gravity of the situation.   c.  put a positive spin on it.   d.  reiterate the bad news at the end of the conversation to drive home the point.