Focus groups are unstructured, direct, personal interviews in which a single respondent is probed by a highly skilled interviewer to uncover underlying motivations, beliefs, attitudes, and feelings on a topic

________ encourages us to "think something different."

A) Ambiguity B) Reciprocity C) Animosity D) All of the above

Which statement about pie charts is most accurate?

A) Pie charts are most useful for technical audiences. B) Pie charts are most appropriate for showing percentages. C) Pie charts are more flexible than bar or line charts. D) Pie charts can be confusing to readers because of the use of multiple colors.