The L-E-A-R-N model stands for Listen, Explain, Acknowledge, Recognize, and Negotiate. This model replaces the dental interview process when treating those from different cultures
A) Both statements are true.
B) Both statements are false.
C) First statement is true, second statement is false.
D) First statement is false, second statement is true.
C
Explanation: C) The L-E-A-R-N model is as follows:
L Listen with sympathy and understanding
E Explain your perception of the problem
A Acknowledge and discuss the differences and similarities
R Recommend treatment
N Negotiate agreement
The LEARN model is intended to supplement the dental interview process and NOT replace it.
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