Which of the following does your textbook recommend that you do in the conclusion of your first speech?

A. Reinforce the central idea of your speech.
B. Let the audience know your speech is ending.
C. End on a clever or thought-provoking note.
D. All of these answers are correct.
E. Both let the audience know your speech is ending and reinforce the central idea of your speech.

Answer: D

Communication & Mass Media

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All of the following are true about downward communication EXCEPT

A) Downward communication sets the climate of an organization. B) Downward communication can be described as messages in which one person puts another person down by attacking them verbally or by using a mocking tone of voice. C) The more levels a message passes through, the more likely it is to become distorted. D) The perceived meaning of a message can be deeply affected by the timing of its delivery and by the channel used to deliver it. E) Upper level managers can improve the accuracy with which workers interpret their messages by delivering the messages simultaneously to all levels of management.

Communication & Mass Media

________ theory argues that the bandwidth of communication influences the degree to which the communication is personal or impersonal

a. Social exchange theory b. Social information processing theory c. Cognitive processing theory d. Social presence theory

Communication & Mass Media