Once the organization structure is in place, a supervisor must identify the tasks to be done, combine them into jobs, and then formalize the process through a ________

Which of the following observations concerning floating-rate loans is NOT true?

A. They have less credit risk than fixed-rate loans. B. They better enable FIs to hedge the cost of rising interest rates on liabilities. C. They pass the risk of interest rate changes onto borrowers. D. In rising interest rate environments, borrowers may find themselves unable to pay the interest on their floating-rate loans. E. The loan rate can be periodically adjusted according to a formula.

You receive two offers on a property you have listed. One is from your own firm and the other, which was received an hour earlier, is from another firm. You should

a. present the offers in the order received. b. present the highest-price offer first and, if not accepted, present the next offer. c. present the offers at the same time. d. always present your firm's offer before offers from other firms.