In group communication, climate refers to the degree of cohesiveness among members, their willingness to communicate with each other, and the tone of that communication

Which of the following could be the basis for committing boundary violations?

a. Malice b. Ignorance c. Thoughtlessness d. The intention of kindness e. All of the above

Psychology suggests that because of the _________ the conclusion is important because listeners often remember what is said at the beginning and end of a talk rather than what comes in between.

a. primacy effect b. recency effect c. primacy-recency effect d. None of the choices is correct.