Formal speeches have a format that you need to consider: response to introduction; greetings to audience and effort to build rapport with them; overview of topic; summary of three points to be covered

All of the following are valid types of supporting material EXCEPT

A) a story about yourself. B) a hypothetical quotation. C) a definition. D) a hypothetical example. E) a very brief video clip that illustrates a point you are explaining.

____________________ communication harmonizes ideas, energizes processes, and builds enthusiasm for the group

Fill in the blank(s) with correct word