When a customer says, "I would rather not tie up my money in a large order," the resistance most likely falls into which category?

In what way was Enterprise Rent-A-Car's history as a niche company likely to have been a disadvantage as it sought to become an industry leader?

A) It had less brand awareness than an entirely new company would have had. B) It lacked experience developing profitable customer relationships. C) It had to overcome its reputation as a "neighborhood" rental agency. D) It needed to end relationships with its existing customers. E) It needed to compete solely on price.

Which of the following is an advantage of a virtual meeting for teams?

A) Multiple purposes can be accomplished in one meeting B) The agenda can become more flexible C) There is access to a wider pool of expertise D) The close of the meeting is stronger and more effective E) There is a greater chance of content listening