The local Wendy's franchise is a good corporate citizen, and the owners of that particular franchise had fostered relationships with local media contacts. What type of relationship management program focuses on developing media contacts?

A company is considering spending the following on a new quality improvement program

Inspect raw materials $123,000 Reengineer to improve product quality 760,000 Inspect finished goods 150,000 Preventive maintenance of equipment 140,000 The company expects this quality program to reduce costs by the following amounts: Avoid lost profits due to unhappy customers $910,000 Fewer sales returns 65,000 Decrease the cost of rework 155,000 Lower warranty costs 54,000 Group each cost under the four categories of quality management systems. Comment whether the company should undertake the quality improvement program. What will be an ideal response

For a business, a supplier

A. is a company or individual that owns shares of the business. B. is a company or individual to whom the business sells goods or services. C. provides goods and services used by the business. D. makes loans to the company to help finance its activities.