Customer satisfaction is a function of customer expectations

Indicate whether the statement is true or false

TRUE

Business

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A boutique-type advertising agency:

A) offers a wide array of services B) is designed to handle smaller accounts C) serves in-house clients D) offers one or a few specialized service or works with one type of client

Business

Which of the following is consistent with the central beliefs of mercantilism?

A. A country's government should intervene to achieve a surplus in the balance of trade. B. A large volume of trade is essential regardless of whether it comes from imports or exports. C. Trade is a positive-sum game in which all countries benefit from trading with each other. D. A country that has an absolute advantage in the production of all goods derives no benefits from international trade. E. Potential world production is greater with unrestricted free trade than it is with restricted trade.

Business