Which of the following is an example of a technology change within an organization?

A) forming teams to complete tasks
B) workers using new software
C) workers wanting to telecommute
D) workers wanting flexible hours

Answer: B
Explanation: A technology change requires the organization to change the way work is done. Using new software is a change in the method of getting work done, so that choice qualifies as a technology change and is the correct answer. Forming teams changes organizational structure, so it is a structural change, not a technology change. Workers wanting to telecommute or have more flexible hours are attitude changes, so they qualify as "people changes," not technology changes.