Workers in a company are complaining about a new employee evaluation system. Which kind of resistance to change are they demonstrating?
A) resistance out of habit
B) resistance because of uncertainty
C) resistance to protect company goals
D) resistance to protect market share
Answer: B
Explanation: The new system is creating a sense of uncertainty in employees, making "resistance because of uncertainty" the correct response. The employees don't know how the new system will work or whether it will threaten their pay or status in the company. The employees are not resisting change out of habit since their own actions do not require change with this new system. Similarly, there is no reason or evidence to assume that the employees are trying to protect company goals or market share, so both of these choices are incorrect.
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