Which of the below, if any, are NOT target behaviors that a CET workshop would like to increase:

a. technical instruction
b. corrective instruction
c. mistake contingent encouragement
d. reinforcement
e. all are desired target behaviors (page 363 right)

e. all are desired target behaviors (page 363 right)

Communication & Mass Media

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Lisa has a talent for listening to others and making them feel comfortable. Lisa displays high __________

Fill in the blank with correct word

Communication & Mass Media

Which of the following may be a potential downside of heterogeneous groups, according to management researchers?

a. low productivity b. less creative ideas and solutions c. low cohesion and trust d. less understanding of diverse consumer behavior

Communication & Mass Media