Which introductory strategy has the added benefit of helping to relax the audience?

As part of a promotion for the awareness of communicable diseases in a rural area, Willy, a medical intern, was asked to educate the locals

After a small presentation, Willy asked a few questions to check their understanding of what he spoke about. The locals were not able to answer one single question as they were not familiar with most of the medical terms that Willy used in his presentation. This type of language is called a) jargon b) a euphemism. c) a tag question. d) slang.

When their gondola on the Ferris wheel stops at the very top, Sharif notices that Zack is shaking and that he stutters when he says, “W-wow, we are r-really high up!” What kinds of emotional cues is Zack giving Sharif?

What will be an ideal response?