Kevin uses words like "councilman and mailman" even though he knows not everyone in these jobs is male. Kevin is using _____ language.

An individual?s attitudes, values, beliefs, interests and aspirations, and motivations make up

what level of personality? A) internal B) external C) circumspect D) genetic

You owe the speaker an honest hearing and honest responses. These are the two obligations of _______ listeners

a. influential b. ethical c. critical d. objective