According to the textbook, aggressive messages frequently accomplish what the speaker

When assessing the training process, all of the following questions should be answered except:

a. Did the trainees learn the material? b. Did the trainees like it? c. Did the training make a difference in how they now communicate with others? d. Only a and c. e. All of above are questions that should be answered.

Salma plans to give a scripted speech that will last 10 minutes, and she plans to use chunking. How often should she divide her speech into chunks?

A. only three or four times so her speech does not feel choppy B. approximately every minute or so C. about every sentence or two as feels natural D. at the end of every paragraph