The ___________ style of listening encourages speakers to continue talking about their concerns and also shows the listener's interest.*

Most adult brains function as well at age 60 as they did at age 20

Indicate whether this statement is true or false.

Recall the challenges that Erikson suggested occur during childhood. Which is correctly matched with the appropriate ages below?

a) trust vs. mistrust—ages 0 to 1 b) industry vs. inferiority—ages 1 to 3 c) autonomy vs. shame and doubt—ages 3 to 6 d) initiative vs. guilt—ages 6 to 12