An attention-getter that gains audience members’ attention by actively engaging them and causing them to think about their position or experience with a topic is known as a(n) ______.

Speakers addressing reluctant audiences should open by addressing areas of agreement

Indicate whether the statement is true or false

"Tell them what you are going to tell them, tell them, and tell them what you told them" is one way to describe the informative technique of _____

a. reinforcing key ideas nonverbally b. building redundancy into the speech c. motivating the audience to listen d. relating to the interests of the audience