You can use the same kind of tone for most business messages

Indicate whether this statement is true or false.

Answer: TRUE

Communication & Mass Media

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There are many reasons why a person may have a negative attitude toward public speaking. One of the most frequently mentioned is

A) "I don't know where to find information on my subject." B) "I have not given many speeches." C) "I don't have a topic to speak on." D) "I don't know how to organize my speech." E) "I don't have anything worthwhile to speak about."

Communication & Mass Media

Which is NOT a stage of relational conflict?

A. development of tension B. false ignoring C. blaming D. resentment

Communication & Mass Media