Aretha is looking for material about airline customer complaint levels for the presentation she is preparing for a travel industry conference. Which of the following types of sources should she search first if she wants to concentrate on the most up-to-date information?

A. magazines
B. journals
C. newspapers
D. books

Answer: C

Communication & Mass Media

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A Request For Proposal (RFP) is

A) a printed announcement that invites applicants to apply for a grant. B) a Web site hosted by a humanitarian organization. C) a creative format for presenting a proposal. D) a statement that you have sufficient resources to achieve a goal. E) a type of reasoning used in developing a proposal.

Communication & Mass Media

The organization was steadily losing its skilled workers for reasons such as work pressure, discrimination, and work dissatisfaction

This resulted in a shortage of employees, which adversely affected the company's production and ultimately its performance. In this scenario, what kind of people should the organization recruit to solve the problem in the short-term? a) Consultin b) Management c) Education d) Human services

Communication & Mass Media