The relationship between the media industry and media users is mediated by ______, ______, and other factors in the social world.

Audience orientation refers to the speaker's ability to understand the listener's point of view

Indicate whether the statement is true or false

Robin's overall strategy is to develop a healthy interpersonal work environment for her group members

To achieve short-term group objectives, she has instilled certain kinds of conducts and activities in the members, which have boosted their productivity. Which type of leadership approach does Robin apply? a) Functiona b) Transformational c) Transactional d) Situational