"Caveat emptor" signified a respectable way to do business in the early 21st century

All of the following are suggestions for preventing argumentativeness from degenerating into aggressiveness EXCEPT

A) treat disagreements as objectively as possible. B) avoid attacking a person. C) reaffirm the other person's sense of competence. D) stress differences between you and the other person.

"The measure of a man is not how many times he has fallen, but how many times he has gotten back up." This statement is an example of which strategy for achieving rhythm?

A. metaphor B. antithesis C. inverted word order D. concrete words