In the context of service quality, ________ include the physical appearance of the service facility, the equipment, the personnel, and the communication materials

A company headquartered in another country is known as a foreign business.

a. true b. false

ABC Construction decides to use an independent contractor to complete the roof of one of its construction projects. All of the following are true regarding use of the independent contractor except

A. ABC can avoid strict liability by engaging a contractor to ensure a safe workplace. B. If ABC negligently selects an independent contractor, ABC is liable for its negligent acts. C. ABC is liable for a contract made by the independent contractor on ABC's behalf if it is ratified by ABC. D. Ultrahazardous activity is usually the subject of strict liability.