A key factor in being successful as an arguer is discovering what an audience
expects and how knowledgeable they are on a topic.
Indicate whether the statement is true or false
T
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Who would be considered to have high status in an organization?
a. An expert driller in an oil company b. A sales rep who is likeable and friendly c. A project manager who knows several people in other groups d. All of the above
On his way to class, Isaac overheard his professor in the hallway discussing those "radical Bible thumpers" with a fellow professor. Isaac felt a personal sting and just couldn't get the sound of that phrase out of his mind. Later, while in the professor's class, he found that he was taking poor notes and really didn't understand the lecture for that day. Which of the following best describes the cause of Isaac's failure to listen in class?
A. self-focus B. emotional noise C. information overload D. environmental noise