_____ encourage those feeling emotional distress to talk about what happened and how they feel about it.
a. Positive face needs
b. Negative face needs
c. Buffers
d. Other-centered messages
d. Other-centered messages
Other-centered messages encourage those feeling emotional distress to talk about what happened and how they feel about it. They can come in the form of questions or prods (e.g., uh-huh, wow, I see, go on, tell me more) encouraging others to elaborate.
Communication & Mass Media
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Paul, a recruiter, asks a prospective employee some "off the wall" questions. What characteristic is Paul trying to assess?
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List the nine components of the audience-centered public speaking model
What will be an ideal response
Communication & Mass Media