Many American companies provide little or no training before sending their workers overseas.

Which of the following is defined as someone offering to help us, expresses interest inus, or supports us?

A. dialogic civility B. enhanced empathy C. improved understanding D. interpersonal validation

A mediation is successful only when ______.

A. a written agreement is achieved B. parties agree on all issues C. the mediator says it is successful D. the parties have greater understanding of the others’ interests